Average reply: (3 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:15am
Check out if you can find the solution you need.
What happened: The problem: i ordered a ring on ******* i hvent received it yet
What happened: The new set on camera right now that is new, as of about a month ago is very! Distracting, too much! Colors are clashing with the hosts clothing and everything else! Just not at all attractive, and distracting, really bad! Please consider changing this
What happened: The problem: I want to cancel the moissanite earrings I just ordered.
What happened: The problem: I was wondering how hard bella luce is, is it tough enough to wear every day
What happened: I placed a order last night for a blue diamond necklace and to cancel it car has to go in garage I'm very see orry
What happened: The problem: The ring I purchased is too small and I dont particularly like it
What happened: just would like to change thr size on the ring I bought today. I would like a size *. my name is Kathy Lasdin
JTV provides helpful channels like email, phone, help center, etc., for customers to receive support. The JTV customer service team also offers social media support for quick advice and solutions.
Email: customercare@jtv.com
Phone: 800-550-8393
Help Center: https://www.jtv.com/help/contact-us
Twitter: http://twitter.com/jewelry
Instagram: http://www.instagram.com/jtv/
JTV offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the JTV customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
To put it simply, WorthEPenny is an independent third-party website that is not related to JTV. WorthEPenny provides free tools and resources to assist customers in reaching JTV customer service more efficiently, such as the JTV phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about JTV, as well as forums where JTV customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like JTV, it is not associated with or endorsed by JTV.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the JTV official app or the JTV company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of JTV trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: JTV. All references by WorthEPenny to third-party trademarks like JTV are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.